Spot outages before your customers feel them.
We build, migrate and run monitoring platforms that grow with you – on Grafana, Datadog, Elastic, Splunk and Dynatrace, with costs that stay predictable. 50+ projects, 15+ years of hands-on experience across the team. Vendor-independent – with a success guarantee that ties our fee to your goals.
- Success guarantee: we tie our fee to your goals – if we miss the target, it comes at our expense – noticeably so
- Genuinely independent: our recommendation follows your budget and your architecture – not the sale of licences or vendor commissions
- Enterprise-proven with corporations and mid-sized companies: 50+ projects in 12+ countries
- Cost discipline: we review your licences before renewal – your savings potential documented and verifiable
First step: a short, free intro call – directly with a senior consultant, no sales chain. No strings attached – you decide afterwards.
// PROBLEMS & SOLUTIONS
Three problems we solve every day
You learn about outages when the customer calls
- The same incidents keep coming back because the root cause was never properly found.
- A new platform goes live – with no concept for how it should be monitored.
- Several separate monitoring islands deliver contradictory data, but no overall picture.
The solution: tool consolidation
- Recurring incidents end once the root cause is found: we connect the incident, the triggering request and the logs of the affected systems – the analysis no longer stops at a restart.
- New platforms go live monitored: alert rules, responsibilities and critical user journeys are defined before launch – not after the first incident.
- Monitoring islands become one overall picture: a shared data foundation with consistent definitions – and a plan for which tools you switch off. The same number means the same thing everywhere.
Your monitoring bill grows faster than its value
- The budget rises every year. Nobody can say what additional value came with it.
- Several tools do almost the same thing – each with its own licence.
- Renewal is coming up, but you lack solid numbers for the negotiation.
The solution: licence cost analysis
- We review your licences before renewal: what you pay against what you actually use – documented for your negotiation.
- We reduce the three biggest cost drivers – data volume, retention and custom metrics – without creating new blind spots.
- Where it pays off, we consolidate tools or move to licence-free open-source solutions. That is the structural cost lever.
Every vendor promises everything – whom do you believe?
- Every demo looks perfect – with prepared data, not with yours.
- The requirements of development, operations and procurement contradict each other.
- A wrong decision locks you into licence and operating costs for years.
The solution: platform selection
- A vendor-independent evaluation against weighted criteria – we don't sell licences, we deliver decisions.
- A real multi-year cost comparison instead of list prices: licence, operations and staffing end up in one calculation.
- A test with your real data instead of vendor slides – with success criteria agreed up front.
// PLATFORMS
Your platform. Our expertise.
Five platforms plus OpenTelemetry as the open foundation. We recommend what fits your architecture, your team and your budget. We make our money on the project, not on your platform decision – with a binding timeline from day one.
Grafana
We build Grafana platforms for the moment it matters: stable even with millions of concurrent time series, log storage without a cost explosion. We don't migrate existing alerts blindly – we verify them rule by rule in the new system.More on Grafana →
Datadog
Tag governance from day one, an audit of your most expensive custom metrics, and log pipelines with a defined job: that is how Datadog stays affordable – with solid numbers for your next contract negotiation.More on Datadog →
Elastic
We merge scattered Elastic islands into one platform – with a storage tiering concept that moves older data to inexpensive storage while keeping it searchable.More on Elastic →
Splunk
We draw the line across the Splunk portfolio: which product does which job, where capabilities overlap, how data throughput becomes controllable – and how to read Cisco's publicly communicated plans as an existing AppDynamics customer.More on Splunk →
Dynatrace
We turn Dynatrace's AI findings into automated responses, make consumption transparent and controllable per capability – and guide the move from the self-hosted variant to the cloud in parallel operation.More on Dynatrace →
OpenTelemetry
The open standard that makes you independent: we prepare your systems so any platform can plug in – and our gap analysis uncovers the places where you lack telemetry today.More on OpenTelemetry →
// SERVICE PACKAGES
Four packages. One guarantee.
Step 1 · Strategy Workshop
THE MOST COMMON FIRST STEPWhat you get: a decision paper with blind spots, cost drivers and a prioritised roadmap – not a slide deck. Fixed format, fixed price stated up front in the proposal.Guarantee: if we don't reach the agreed goals, we bear a significant part of the cost.More on the workshop →
Step 2 · Implementation & Migration
ONCE THE DIRECTION IS SETWhat you get: your target platform up and running – dashboards, alerts and instrumentation migrated in parallel operation, signed off against demonstrable parity.Guarantee: if we miss the acceptance criteria, it comes at our expense – noticeably so; the terms are set out transparently in your contract.More on implementation →
Step 3 · Managed Observability
FOR ONGOING OPERATIONSWhat you get: a senior partner in day-to-day operations – regular reviews, platform maintenance as code, and on request the operation of your self-hosted observability platform. No application operations: your systems are run by your teams.Guarantee: the agreed service commitments are in the contract – missing them reduces our fee significantly.More on the service →
Step 4 · Training & Enablement
ALONGSIDE EVERY STEPWhat you get: a team that demonstrably performs defined tasks on its own – trained on your real data instead of training slides.Guarantee: we agree verifiable learning goals before the training – if we miss them, that's on us.More on training →
// OUR PROMISE
The Lets Scale success guarantee
Before every package we define measurable goals – in the proposal, with the measurement method and a sign-off date. Whether they are met is verified by you, not by us. If we don’t reach them, we bear a significant part of the cost. The terms are in your contract – and in the intro call we’ll show you what such a goal agreement looks like, using a real proposal.
First step: a short, free intro call – directly with a senior consultant, no sales chain. No strings attached – you decide afterwards.
Numbers from our team’s project history – as Lets Scale IT AG since 2019, and more than a decade in this field before that.
// ABOUT US
The observability boutique from Frankfurt
Since 2019, Lets Scale IT AG has done exactly one thing: observability for companies where IT outages cost real money. Our roots go back more than a decade in this field, and project responsibility with us always sits at senior level.
We work with a well-established network of experienced engineers and assemble teams to fit each project. The contracting party, project leadership and accountability for results always remain with Lets Scale IT AG. From day one you work with the people who will ultimately own your platform – not with rotating junior teams.
// FAQ
Frequently asked questions
We tie our fee to your goals. Those goals are written into the proposal before the project starts, as measurable acceptance criteria – with the measurement method and a sign-off date, so you can verify goal achievement yourself. If we don’t reach them, our fee is reduced significantly; the terms are set out transparently in your contract.
With the leading platforms on the market. Specifically:
- Grafana, Datadog, Elastic, Splunk Observability Cloud and Dynatrace
- OpenTelemetry as the vendor-neutral open standard
- on request, ongoing care and migration of long-standing AppDynamics installations
Our recommendation is driven solely by your requirements, your team and your budget – and we disclose the evaluation criteria. We earn nothing on licences or vendor commissions; if your best option is to stay with your current tool, we will tell you exactly that.
With a short, free intro call about your starting position. The most common next step is our Observability Strategy Workshop. Afterwards, monitoring gaps, cost drivers and a prioritised roadmap are on the table – a basis for decisions, not a sales document.
Yes. We work with a well-established network of experienced observability engineers and assemble project teams as needed. Project leadership and quality accountability remain at senior level. The contracting party, accountability for results and the success guarantee always sit with Lets Scale IT AG.
Yes – for the observability layer: platform, alerts, dashboards and costs, as a predictable monthly package with contractually fixed response times. Running your applications deliberately stays with your teams – we make sure they can see what they need to see. More on Managed Observability →
Confidentiality is standard for us. In practice:
- NDA before the first deeper look into your systems
- data processing agreements under GDPR, and on request we work exclusively on your systems
- framework agreements and call-off contingents as well as individual engagements
Yes. Where we set up alerts and dashboards as code, every change is versioned and traceable. In addition, we document which systems are monitored and who responds to which alert. Evidence for auditors and internal review comes as a by-product, not as a separate project.
Both. We are based in the Frankfurt am Main metropolitan region; we work remote-first and come on-site for workshops, PoCs and critical project phases.
Let's talk about your next observability step
Whether it’s a platform decision, an upcoming renewal or recurring incidents: the entry point is always a short, free intro call. We clarify your starting position and whether the workshop is the right next step for you – no strings attached, no death by slide deck. With a success guarantee on the agreed goals.
First step: a short, free intro call – directly with a senior consultant, no sales chain. No strings attached – you decide afterwards.
Lets Scale IT AG · Frankfurt am Main metropolitan region · Email: info@lets-scale.it